Zong Introduced Amazing Online Chat Service for its Customers

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Wow, with ZONG changed website design introduced a stunning facility for its customers in shape of LIV E ONLINE CHAT System.. You can ask questions, complaints online and get very fast responce..

Zong is aiming it’s current customers to get their issues resolved while efforts will be made to convert potential customers with whatever help they require.

You can connect to Zong’s live web support by simply going to Zong.com.pk and clicking on “Chat/Live Support” button on the website.

Following are the features that are being added to chat support..
- Zong live support service is free
- You will get your chat log in email after the chat. You can uncheck this option if you do not want to receive chat log in email.
- Zong live support gives information details about services, packages, VAS while it also accepts complaints, suggestions and so on.
- Zong live support is for non Zong customers too, unlike other networks where they first validate if you are really their customer.
- Zong live support is for Zong prepaid customers too, unlike some other operators who offer web support to postpaid customers only.
- Zong’s live online support is available from 9 AM to 12 AM

Hats off to this service, it will help lots of online users to ask their questions in secure and friendly manner, also its free so no tension!!

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N 281 Handset by ZONG

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G is all set to shake the telecom industry with its startling new Touch Screen phone being offered at an unbelievable price. Along with this splendid TouchScreen handset and high-quality camera you will also get an incredible bundle deal of free GPRS and balance to make calls and SMS to any network in Pakistan.

Visit your nearest ZONG Customer Service Center, Franchise or Retailer to get your new handset.
Handset Features
Touch Screen
2 MP Camera
EDGE Support
FM Radio
20MB Internal Memory
Micro SD card Supported
8 Pre-Loaded Bookmarks (which include Facebook, Gmail, Google, CricInfo, ZONG, Wikipedia, Yahoo)
ZONG Music Hot Key for one touch access to ZONG Music IVR

Handset with new ZONG SIM: Rs. 6,999/-*
Rs 300 worth of airtime divided over 3 months ( Rs 100/month); the balance is valid for on-net calls, off-net calls and SMS
6MB of free GPRS each month for 3 months.

Note

* Discount of Rs 150/- for Subscribers who want to avail the offer on their existing ZONG SIM.

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ZONG Accedental Insurance Service

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ZONG, in collaboration with AdamjeeLife Assurance Company, announces the launch of ZONG Insurance, Pakistan's first Accidental Insurance via Mobile phone service. An unexpected misfortune may hit anyone at anytime, thus insurance is a necessity but owing to the painstaking and lengthy process it was restricted to just a handful of people.

With ZONG Insurance, you do not require any documentation or the need to visit an insurance company for an insurance policy; you can get insurance cover of AdamjeeLife Assurance Company via Zong against accidental death or disability caused due to accident or act of terror. All you need is to follow a simple subscription process. Buying an insurance policy cannot get any simpler than this.

No other insurance plan can give you such a comprehensive coverage and easy policy approval process. There is no need to make any insurance premium deposits as the daily deduction will be automatically made from your mobile phone balance according to the Insurance plan.

How to Activate

To Subscribe:
SMS "SUB" to 5433

To Un-Subscribe:
SMS "UNSUB" to 5433

To Initiate Claim:
SMS "CLAIM" to 5433

Zong introduced following plans:

Plan	Accidental Death/ Accidental Disability Benefit	Funeral Expense Benefit in case of Accidental Death	Daily User charges
1	Rs 100,000	5,000	Rs. 2
2	Rs 200,000	5,000	Rs. 4
3	Rs 300,000	5,000	Rs. 5

Terms and Conditions
To purchase the insurance policy the customer should be 18-59 years of age with a valid CNIC.
To receive the benefits of the insurance policy the customer should be 18-60 years of age.
One beneficiary who be at least 18 years of age with a valid CNIC.
The ZONG mobile connection should be in the name & CNIC of the policy purchaser.
Validity of the Insurance policy is for 1 year.
Insurance premium (deducted on a daily basis) is non-refundable
Tax is applicable on telecom services only.
By subscribing to Zong Insurance service, the customer entitles Zong to share the personal information of the customer and his/her beneficiary with AdamjeeLife Assurance Company.
Collaborating Partner: Adamjee Life

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Android Handset by ZONG

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Android Handset

ZONG brings to you the new Android handset based on the latest V 2.2 - Froyo Android operating system and that too at an unbelievable price.

The Android phone is packed with numerous features that will revolutionize the handset market. With the help of its built-in GPS you can know your exact Location, find Places to eat or shop or find an ATM near you with a single Touch on the screen. It boasts a proficient TouchScreen with an Ambient Light sensor to keep the screen legible at all times. Google applications including Gmail, Google Maps, Google Places and YouTube are only a tap away from you and that is not all the Android handset also supports POP3 and Exchange Server email accounts with the option to configure multiple email accounts on your handset.

With this amazing handset you will also enjoy 6 months free GPRS to surf the internet and get access to unlimited Free Android applications while at the same time explore the splendid Android centric functionalities of the handset.

Visit your nearest ZONG Customer Service Center or Franchise to avail this fabulous offer.
Salient Features
OS – Android OS, V2.2
CPU – 528 MHz Qualcomm Processor
3.2 MP Camera
Bluetooth • GPRS/ EDGE
Wi-Fi
USB
GPS
Accelerometer
Proximity Sensor
Ambient Light Sensor
POP3 and Exchange Server Email Support
microSD Card Support (microSD card not included)

Pricing:
Handset with new ZONG SIM: Rs. 10,999/-*
8MB free GPRS per month for 6 months.

Note that, * Discount of Rs 150/- for Subscribers who want to avail the offer on their existing ZONG SIM.

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Pakistan vs Srilanka Cricket Series Alerts by Zong

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Pakistan v/s Sri Lanka 2011 Series

The heat of Gulf is on as Zong brings you once again the clash of titans. It's your favorite cricketing heroes fighting for pride & glory. Stay updated with live action of Pakistan & Sri Lanka series in U.A.E. anytime and anywhere.
Service Features

The following features are available:
Service Features
IVR Live Cricket Commentary
SMS Subscription
Per Match Subscription
Entire Series Subscription
The alerts which would be forwarded to the customers for any of the above subscriptions include:
Toss Alert.
Half Century Alert.
Century Alert.
Wicket Alert.
End of Innings.
Man of the Match.
SMS Pull Alerts
Current score updates
Wicket Video Alerts


Service Mechanics
Live Cricket Commentary

Live cricket commentary will be available on Zong IVR short code 426 as soon as match starts.
SMS Services
For Subscription:
For Current match Subscription:

You can send 'sub' to 161 Rs. 15 + Tax would be charged: "You have subscribed to Live Cricket Updates for the current match. Dial 426 to listen to Live Cricket Commentary @ Rs 5/min+t" or Send "cri" to 777 @ 1.5/tax for ball to ball updates.
For entire match Subscription:

You can send 'sub' to 160 Rs. 50 + Tax would be charged: "You have subscribed to Live Cricket Updates for the entire Pak Vs SL Series.Dial 426 to listen live commentary @ Rs 5/min+t" or send Cri to 777 @1.5/tax for ball to ball updates.
For Ball to Ball Alerts:
User sends 'cri' to 777 @ Rs. 1.5 + Tax.

HOW TO ACTIVATE
SMS 777 for ball-to-ball alerts
IVR 426 for live commentary
SMS 161 for entire match
SMS 160 for entire series

SMS 777 @ Rs. 1.5+tax (ball-to-ball alerts)
VR 426 @ Rs. 5+tax (live commentary)
SMS 161 @ Rs. 15+tax (entire match)
SMS 160 @ Rs. 50+tax (entire series)

HOW TO DE-ACTIVATE
SMS "unsub" to 778 to un-subscribe to the cricket service Price Point Rs. 1/SMS

Enjoy cricket with Zong's Cricket alert service.. Comment if you want some more info

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Zong weekly mobile internet package launched

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Weekly Mobile Internet Package

Zong introduces the Weekly mobile internet package. Weekly Mobile Internet Package is a spectacular Mobile Internet offering that will keep you entertained 24/7. After rocking the market with our Daily Mobile Internet Package, we are back with an outstanding package for our entire internet users; ZONG weekly based Internet package.

It is really that simple…Use the first 120 minutes any time during the weekday without any additional charges and on Saturday and Sunday enjoy unlimited downloads for 48 hours.
How to subscribe:

Though USSD: Call the Ussd *910#.
Through SMS: SMS "subweekly" to 906 for package subscription.

First time subscription charges are 10 PKR.
Weekly Chargess: 35.
120 minutes can be used during the weekdays. Afer 120 minutes charges will be 0.25/min.
On weekends unlimitted browsing for 48 hours..

Note

*Existing per hour / daily mobile internet subscribers are exempted from the first time subscription charges.
How to unsubscribe:

Send SMS "unsubweekly" to 909 to unsubscribe from this package. Rs. 5/sms.

Please ask below if you have any question(s).

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Zong Changes its website layout

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Zong recently changed its website layout with new and interesting one.. You may visit the zong website to feel the difference
http://zong.com.pk

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Is lowest recharge amount is really Rs. 10?

in mobilink, shop keepers cheats, telenor, ufone, warid, zong

Well, all mobile telecomunication companies in Pakistan accepts that the lowest amount that can be recharged via easyload technology is Rs. 10. All companies that include ufone, mobilink, telenor, warid and zong hereby responicible to activate this service affectively but what is truth???

I went to a shop and asked shop keeper to recharge me Rs. 10 to my ufone account. The shop Keeper proudly replied Sir, we are not supporting this amount at the moment. I called 333 and spoke to the ufone representative. He said Sir kindly give us the shop address and we will take actions but since that day no action even no warnings!! Are the ufone easyload SIM holders does not required to sign any auth or whatever.

Not only ufone but all other networks also cheated by the shop keepers. Many Shop Keepers also do some other tricks to increase their revenue. i.e. If you give them less than 50 rupees to recharge your account you will probably get 2 or 3 rupees less than your payment. For example you wanted to recharge your account with 40 rupees but the shop keeper will recharge you 38 rupees.. It happened with me and i was using ZONG SIM, i spoke to the shop keeper that you have recharged me less amount than what i have paid you. He answered that we don't even recharge amount less than 50 rupees but if someone wanted to recharge it we will decrease his amount by 2 or 3 rupees. Awesome!! I was really annoyed with it but what to do. Every one wanted to be rich in one day so they apply these type of methods..

But, I have few solutions for these operators to stop this..
> Increase profit for these shop keepers, now days the profit is 30/1000 rupees.
> Take actions against these shop keepers.
> Whenever a new SIM for easyload is purchased there should be auth to be signed by the buyer.

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Winner kaun hay?? jiska Fone on hay!! Zong free Offer

in zong, zong offers, zong prepaid

With ZONG amazing ofer, you don't need to be worried about your last SIM used date.. just keep your SIM active and win exclusive prizes like Free Minutes, Free SMS etc. This offer is for all existing and new zong customers.

You don't need to do anything, just keep your SIM always ON and enjoy great prizes.

This offer was introduced before but ZONG stopped it and now again introduced it for its valued customers. This program rewards those who keep the SIM on.

I personally got few minutes and free SMS by this offer, actually ZONG will give you all these rewards after 7 or 15 days if you kept your SIM alive in this period!! You will also get SMS alerts.

So enjoy this service by ZONG and say it all!!

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